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Exchanges & ReturnsOur Starter Kit now comes with a 100% SATISFACTION GUARANTEE! We want you to be happy so if you don't love your JellyPantz, you may return your Starter Kit within 10 days of receipt for a full refund of the purchase price (sorry, we cannot refund the cost of shipping). Please Note: Due to the nature of our product, returns are NEVER RESOLD. All returns are discarded. The Small Print: Our 100% Money-Back Guarantee applies to your first Starter Kit purcahse only and not to multiple orders, repeat orders, or any other items in our product line-up. The refund applies to the product purchase price only and does not include the cost of shipping. Outside of our Starter Kit Satisfaction Guarantee, for sanitary reasons, we cannot accept returns or exchanges on our underwear or JellyPantz gel pad product. All orders have been carefully and individually inspected to ensure your purchase is free of manufacture defect, however, mistakes happen… should you find that your order is defective we will happily exchange it for the same product item, following inspection of the returned product. Please return items by insured ground mail to the address shown below. Sorry, we cannot accept collect returns. We will gladly refund your shipping cost if you are returning an item because of an error on our part, or we have determined that the product is defective. JellyPantz Returns |
