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Money-Back Guarantee

Our Starter Kit now comes with a 100% SATISFACTION GUARANTEE! We want you to be happy so if you don't love your JellyPantz, you may return your Starter Kit within 30 days of receipt for a full refund of the product purchase price (sorry, we cannot refund the cost of shipping). Please Note: Due to the nature of our product, returns are NEVER RESOLD. All returns are discarded.

The Small Print: Our 100% Money-Back Guarantee applies to your first Starter Kit purchase only and not to multiple orders, repeat orders or any other items in our product line-up. Any alterations to the gel pad or the underwear voids this guarantee. The refund applies to the product purchase price only and does not include the cost of shipping. Ordering two or more Starter Kits voids the first time customer Money-Back Guarantee.

Your purchase is guaranteed against manufacturer’s defects in workmanship. Products are not guaranteed against normal wear and tear.

For more information regarding exchanges and returns, please go to the section entitled Exchanges & Returns under the information section of the homepage.

If you have a concern about your product, please contact us.

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